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Privacy Policy

RighTutors is committed to protecting your personal data. We have tried to write this Privacy Policy in the clearest and simplest language possible.

Likewise, we have tried to provide you with our privacy commitments in a transparent and easily accessible manner. That said, we hope that you will get all the information you need to ensure that we hold your personal data securely.

Before you give us your consent to process your personal data or provide it to us in any form on our website, please read this Privacy Policy, so that we can be sure that you understand perfectly the conditions under which we would cooperate.

This Privacy Policy applies to your use of the RighTutors Services, as defined in our Terms of Service.

This Privacy Policy explains when, where and why we process the personal data of people who use the RighTutors platform, how we use this data, and the conditions under which we may disclose it to third parties. , your rights regarding your personal data, and how we keep it secure.


Access to the RighTutors Platform can be done with or without the need to create an account.

You can access our website without registration. To use the RightTutors site, you must first open an account. Therefore, limited use of the Services is still possible without providing your personal data (e.g., browsing the website, checking how RighTutors works, browsing the list of teachers, reading the RighTutors blog, reviewing the variety services, etc.).

However, each time you access the Website, we collect login information and place cookies on your device, through which we track your activity on the Website. You can always refuse cookies, except those without which the website cannot function.

When you are a registered user, RighTutors may collect from you and process cookie identifiers and data that you specifically provide to us during registration, including first name, last name, email address, phone number phone or social network ID (if assigned via Facebook or Google or if you access Google Calendar ), time zone, interface language, IP address and device type.

More specifically, if you are a teacher, we may also collect and process, in addition to the above-mentioned information, other data you provide, including gender, year of birth, city of residence and educational background.

Registered users can additionally provide profile photos.

We may change this Privacy Policy from time to time, so please check this page to ensure that you are happy with any changes.

We will post these changes on this page and update the Privacy Policy modification date at the top of this page. Additional notifications about changes will be sent to your email address.

We may also occasionally test different features of the RighTutors Platform that may affect the scope, purposes or other details of the processing of personal data. In such cases, we will notify you in advance and, if necessary, ask for your consent.

Any questions regarding this Policy and our services should be sent to the following address: info@rightutors.com

1. What is meant by personal data and the processing of personal data?

1.      Main definitions

Personal data is any information about you which, alone or in combination with other information, enables a person collecting and processing that information to identify you as an individual.

Processing of personal data means any operation with your personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion or destruction.

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller, and means that you are a user of RighTutors.

Consent of the data subject/user is any freely expressed, specific, informed and unambiguous indication of the data subject's/user's wishes by which he or she indicates, by a statement or by a clear affirmative action, his/her consent to the processing of personal data concerning him/her.

2.      Legal bases for processing RighTutors

RighTutors processes your personal data only where we have legal grounds. More specifically, RighTutors processes your personal data if:

·        the processing is based on the consent you have given. As such, our newsletters, the collection, analysis and publication of user comments and opinions, the analysis of video courses, your participation in our events and webinars and placement of different types of cookies depend on your consent;

·        the processing is necessary to provide our services to you in accordance with our Terms of Use which constitutes a contract between you and us in relation to RighTutors information services;

·        the processing is necessary for the purposes of our legitimate interests. These legitimate interests may include, but are not limited to, the following grounds:

§  compliance with Algerian financial and accounting legislation;

§  evaluating the commercial effectiveness of RighTutors through analysis of RighTutors Platform traffic and financial performance indicators;

§  promoting RighTutors through social networks, media outlets, referrers and affiliated persons such as bloggers or influencers; this relates in particular to RighTutors' right to use teachers' names, profile photos and other information for marketing, advertising or promotional purposes in accordance with the Terms of Use;

§  executing contracts with corporate clients and providing performance reporting to their employees and contractors;

§  control of user sessions and fraud prevention ensuring appropriate protection of personal data;

§  auditing teachers and developing high-quality learning programs with teachers.

§  improved learning experience for teachers and learners, improved lesson planning and interactive teaching tools.

§  where applicable, compliance with applicable legislation (e.g. processing requests from the data subject);

§  in exceptional cases, the protection of your legitimate interests or those of another natural person, or the execution of a mission carried out in the public interest or in the exercise of public authority which we we are invested.

In any case, before we begin processing your personal data, we will inform you of the legal basis applied for the processing and other relevant details of the specific legal basis, unless we are unable to do so in accordance with our obligations under any legislation.

3.      The data we collect: Scope

RighTutors only collects the following information from you and only for the purposes stated below:

3.1        Learner account

RighTutors collects and processes the personal data you submit when registering and subsequently changing your Account settings. For registration purposes, you submit your login credentials (username and passwords), first name, last name and email. You can also edit your account at any time by adding additional information and synchronize your Google and RighTutors Calendars. This additional information can help you find a suitable time with a teacher or have better visibility of your schedule.

At the same time, you are not required to provide additional information that is not specifically necessary for registration; it is your choice.

3.2        Teacher account

RighTutors collects and processes the personal data you submit when registering and subsequently editing your profile. For registration purposes, you submit your login credentials (username and password), first name, last name, telephone number and email. You can also edit your profile at any time by adding additional information and synchronize your Google and RighTutors Calendars. This additional information can help you find a suitable time with a learner or have better visibility of your schedule.

At the same time, you are required to provide additional information that is necessary for registration. Therefore, you should include additional data to your profile, such as country, language skills, education and work experience.

Certain personal data, such as usernames and location that are listed in your user profiles or derived from IP addresses, may be viewed by other users on the Services or across the web.

3.3        Subscription to the RightTutors Blog

You may choose to subscribe to the RighTutors Blog to receive newsletters and updates from the RighTutors Blog. To do this, we ask you to provide us with your email address.

3.4        Publication of information

We process the personal data you submit on RighTutors. This may be an online survey and form you complete on RighTutors, a question or comment left in the Q&A section of our website, or feedback you provide to us .

RighTutors may also process information you provide (including content and messages) that you post on/through the RighTutors Platform, including personally identifiable information. By doing so, you acknowledge that any information you share through the Services will be made available to RighTutors and other users of the Services (learners/teachers). You also acknowledge that parts of your content cannot be removed from the Service because they may be linked to Courses you have created, and be used by other users (students/teachers).

For our part, and unless you opt-out, we retain this information, as necessary, to resolve disputes, provide customer support and troubleshoot problems as required by law. We reserve the right to terminate the accounts of visitors who use these services in violation of the Terms of Service.

3.5        Use of the service, cookies and other similar technologies

When you use our Services, we monitor and analyze web traffic and track your behavior.

Please refer to our Cookie Policy for more details on our use of cookies and similar technologies.

3.6        invoice information

We process details of transactions you make through our RighTutors Platform (such as transaction ID, date and time).

3.7        Sensitive data

Unless you expressly agree, RighTutors does not process your sensitive data.



3.8        Social media pages

We maintain official RighTutors pages on social media, such as Facebook, TikTok , Instagram and LinkedIn. When you interact with RighTutors' official social media pages, including by subscribing, leaving comments, or responding (e.g., "liking " our posts), we may analyze this data to measure our effectiveness and conduct analysis. analysis of our social media marketing campaigns for our legitimate interests.

3.9        (only for Teachers)

By registering as a teacher, you will be able to access courses by switching your account to the student account and follow various courses to acquire new skills, improve your methodology, get the most out of the RighTutors Platform.

We will collect and process your activity data as well as your feedback and survey results in order to optimize and improve our platform and make it more attractive and effective.

3.10     Information needed for marketing and promotion

We may use your username, photo or profile to promote the Lessons you provide through the RighTutors platform and help you reach more potential students looking for private lessons.

3.11     Analysis of oral activity

When you teach/take lessons on the RighTutors Platform, we may analyze your microphone activity and measure sound volume. We do this to provide you with an overview of your speaking activity and to inform you of your activity level during the lesson. Please be assured that we do not record your voice, your words or the content of your conversations.

If you are located in a country in the European Economic Area (EEA) or Switzerland, we will give you the opportunity to opt out of this feature as you wish, as processing is based on our legitimate interest.

3.12     Video courses, training, group courses and webinars

We may process your similarities and interactions in videos when you lead/take group lessons on the RighTutors platform, participate in group training or tours, or attend our webinars and events. We will not record you without first notifying you and asking for your consent if necessary.

4.      The data we collect: purposes

We may process personal data that you voluntarily provide to us for the purposes set out below. For our part, we process your personal data to personalize the use of RighTutors to the greatest extent possible and to provide you with high-quality services in accordance with the Terms of Use.



4.1        Provision of services

Primarily, we process your personal data to authorize access to our Services and to fulfill our obligations under the Terms of Use for the provision of Services. Specifically, we use your personal data during registration to help others (whether a teacher or student) find your account or profile, plan, teach and/or take lessons.

To be able to use the Services, you will be required to provide payment (e.g. credit card details) and billing information through our partners - third party payment providers who process your personal data. personal data in an encrypted and secure manner. Please see our Refund and Payment Policy for more information.

We may also ask you to take a language assessment test to establish your level of language skills.

For businesses registered with RighTutors Services, we process the personal data of their Authorized Users in order to create their accounts, enable access to the Services and provide assessment and learning performance reports.

Please note that without the information you provide under our Terms of Service, we will not be able to provide you with the functionality of our RighTutors Platform, connect you with other users, enable you to communicate with them and to follow/give courses.

4.2        Payment Services

Satim services for online payments rather than directly processing your card information under Algerian regulations.

All transactions are secure as we do not store your payment information on our servers.

4.3        Communications

We may contact you by email and other means, including publicly available notices, for purposes related to the Services (welcome letter, security and legal notices, announcements, RighTutors updates, reminders, suggestions, etc.). We may also use your data to enable you to communicate with other users through RighTutors, including to exchange messages, make video calls and/or leave comments about other users.

When you receive communications from us, you always have the opportunity to unsubscribe in each message, excluding legal notices, essential reminders and notifications or changes to user settings on RighTutors.

4.4        User search

Your contact details (including email, phone number, username, etc.) may also be used to collect feedback. We may contact you to participate in research aimed at improving the user experience of our product. The research will be used for internal purposes only, including:

·        feature development and product updates;

·        marketing activities, including their publication on RighTutors on other information resources;

·        customer support updates;

·        other service updates to improve your experience.

Your comments will not be recorded on video or audio, or distributed on the web by the interviewer without your prior consent. The same restriction applies to recording your voice and/or images.

4.5        Marketing and promotion of RightTutors

We may process your first name, last name and email address on our mailing list or as part of the newsletter and send you messages containing commercial or promotional information about our Services. But do not worry.

We will first ask for your consent, and you can always opt out of our marketing messages using the mechanisms described in the respective link in each message, and through the user settings available on RighTutors.

If you give us your telephone number, we may also contact you to provide you with commercial or promotional information regarding our Services.

4.6        Behavioral Marketing and Social Media Marketing

We may share your email address with Google and Meta for the purpose of showing you personalized advertisements and for behavioral marketing and social media marketing purposes. We will carry out these marketing activities in the context of our legitimate interest, taking into account your interests and respecting your confidentiality.

4.7        Analysis and development

In order to establish new ways to improve the RighTutors Platform, to find points of interest in our Services and for analytical purposes, we monitor and analyze the personal data you transmit to us, including the information you transmit when you register, web traffic, cookies and usage data, such as which parts of our Services you visit, the date and duration of your visit, your location, the type of device you used during your visit and other relevant data on the use of the RighTutors Platform. For these purposes, we use services such as Google Analytics , the use of which guarantees compliance with our privacy commitments.

We may also conduct polls and surveys through RighTutors using external services. You are not required to respond and you can opt out of these polls and surveys through your user settings.

In order to inform you, optimize and offer you relevant advertising based on your previous use of our Services, we may process your usage data and cookies. Please see our Cookie Policy for more information.

4.8        Teacher verification and program preparation

To ensure high quality of lessons taught by teachers on RighTutors, we collect and process teacher references to verify their eligibility to teach their claimed subjects.

We also process teacher registration data for analysis to automate and improve the teacher verification process.

4.9        Improved professor ranking algorithm

We collect and use various metrics to optimize the teacher ranking algorithm and improve your experience for our legitimate interest. This data may also include personal data that teachers and learners provide on the RighTutors platform.

4.10     Platform support and monitoring

In the event of a dispute about RighTutors and other issues relating to the Services, we may use data (including communications) to resolve such issues, monitor user behavior on the RighTutors Platform, and respond to any complaints or requests.

4.11     Events and webinars hosted by RighTutors

We use the personal data we collect from you when you register and/or participate in one of our events or webinars to provide you with access to these events or webinars , as well as to send you a registration confirmation , reminders, associated useful documents or information you have requested about our Services.

4.12     Compliance with legal requirements

We process certain payment information to comply with applicable legal requirements in the areas of finance and/or accounting. We may also process data collected on the RighTutors Platform in connection with legal requests we receive from you or any other competent person and/or body, and we may use this information to exercise, defend and/or establish our legal rights .

4.13     Fraud prevention

Certain information, such as your login information, payment information and your behavior on the RighTutors Platform, is subject to our control in order to prevent fraudulent activity and assist you in managing your user sessions.

4.14     Changes

We may change the RighTutors Privacy Policy from time to time. If this Policy is modified, your rights cannot be reduced unless you give your explicit consent. The latest version is published on this page. If we make material changes, we will notify you by email.


5.      How is personal data shared?

In order to provide high quality services, RighTutors recruits people, enters into agreements with independent contractors and cooperates with other service providers, companies and organizations in strict compliance with data processing agreements or Standard contractual clauses. For these reasons, some of your personal data may be transmitted to the persons mentioned. RighTutors only uses secure storage locations , such as those provided by AWS (Amazon, USA) with servers located in Ireland, Germany and the USA.

5.1  Types of Third Party Service Providers

·        Analysis services

Personal data shared with these types of third-party service providers may include information described in subsection 5 and 11 of section 3 of this Privacy Policy.

·        Social media platforms and search engines

Personal data shared with these types of third-party service providers may include information described in subsection 6 of section 4 and subsection 2 of section 5 of this Privacy Policy.

·        User research tools

Personal data shared with these types of third-party service providers may include information described in subsection 4 of section 4 of this Privacy Policy.

·        Email and push notification management services

Personal data shared with these types of third-party service providers may include your contact information and personal identifiers that you provide to us.

·        SMS providers for mobile marketing and notifications

Personal data shared with these types of third-party service providers may

·        Optimization of search engines and marketing tools

Personal data shared with these types of third-party service providers may include information described in subsection 10 of section 3 of this Privacy Policy.

5.2  Use of social media platforms

We use social media platforms such as Facebook, Instagram, LinkedIn, and TikTok to maintain official RightTutors pages.

Please note that LinkedIn acts as both a data processor engaged by RighTutors and an independent controller of your personal data. Additionally, TikTok and RightTutors independently process your personal data as independent controllers.

With respect to the RighTutors pages on Facebook and Instagram, Meta Platforms , Inc. ("Meta”) is the joint controller of the processing of personal data. In particular, Meta and RighTutors are the joint controllers of page preview data and statistics, your reactions and comments to our posts, and other information you make available to RighTutors by contacting us.

You can contact us with any questions relating to your activity on RighTutors pages on the social media platforms mentioned above or our processing of your personal data.

These service providers mentioned in subsections 1 and 2 help us ensure the security of your data on RighTutors.

5.3  Transfer of data in the event of a change of control or transfer of assets

In the event of a merger, acquisition, sale or change of control, we will continue to ensure the confidentiality of your personal data and to notify affected users before the personal data is transferred or becomes subject to a privacy policy different.

5.4  Businesses registered with RighTutors Services

We may share Authorized Users' learning progress and assessment test results with respective employers or contractors.

5.5  Independent contractors working on behalf of RighTutors

We work with independent contractors who help us provide our services to you. More specifically, we may engage such subcontractors to assist us in data analysis and software development, customer service, promotion, marketing, user research, as well as financial and legal matters. . These subcontractors will only have access to your personal data if they need to, and in strict compliance with confidentiality and security obligations.

5.6  Other users of the RighTutors Platform

Other visitors and users of the RighTutors Platform may also see your personal data. This can happen through personal contacts (between the learner and the teacher), or be due to the functionalities of the RighTutors Platform. For example, your profile picture and name may be seen if you signed up for group lessons or left a review for a teacher.

6.      How long will personal data be processed and stored by RighTutors?

Personal data is not stored for longer than necessary for the purposes for which it is processed.

Generally, RighTutors retains your personal data for as long as your account is active. If you delete your RighTutors account, we will delete your personal data from our active systems and servers within 90 days or sooner.

However, in the event of a conflict situation, RighTutors may retain your personal data for a longer period in order to establish, exercise or defend legal claims.

Upon resolution of the dispute, all personal data will be deleted if the standard retention period has expired.

We may also retain some of your personal data for longer if we need it to comply with legal, regulatory, tax, accounting or other requirements.

The personal data collected when you subscribe to our newsletter will be kept for as long as you wish to receive our emails. We consider this to be your wish until you unsubscribe from the newsletter by clicking on the respective link contained in each of our emails.

If you registered for one of our events or webinars using your account credentials, we will merge and store this information with your account data. If you have used other contact details, we will delete them within 30 days of the event or webinar being held .

7.      Your rights regarding your personal data as a data subject


7.1  Right of confirmation

You can obtain confirmation from RightTutors if personal data about you is being processed.

7.2  Permission to access

You can access your personal data processed by RighTutors.

7.3  Right of rectification

You may request that RighTutors correct incomplete personal data.

7.4  Right of deletion (Right to be forgotten)

You can ask RightTutors to delete your personal data. In most cases, RighTutors will delete them unless otherwise required by law.

To delete your personal data, you can:

·        Contact us by email at the following address: info@rightutors.com . We will respond to your request to delete your information within 30 days and notify you of the outcome.

·        Remove certain items from your account (like your payment method, etc.) by going to your Account Settings page.

Delete your account entirely by going to your account settings, selecting the "Delete my account" option and confirming the deletion. Deleting the account will result in the permanent loss of all data associated with it.

7.5  Right to restriction of processing

You can contest the accuracy of your personal data, or if RighTutors is no longer interested in processing your personal data but you want RighTutors to do so for different reasons, for example, to take legal action against someone, instead of the deletion of information, their processing will be restricted.

7.6  Right of data portability

You can have your personal data transmitted directly from one data controller to another when technically possible, and when this does not adversely affect the rights and freedoms of others.

7.7  Right to object to the processing of your personal data by RightTutors

You can object to our processing of your personal data where the processing is linked to the performance of our task carried out in the public interest or in the exercise of official authority vested in us. The other case is if we are processing your data for the purposes of our legitimate interests or those of a third party and you believe that your interests or fundamental rights and freedoms override those interests. If you object to the processing, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing.

7.8  Right to withdraw consent at any time by contacting us

Once RighTutors receives an opt-out request from you, we will process it as soon as possible, and we will no longer process your personal data unless otherwise required by law.

If any of the above reasons apply, please contact us as indicated at the end of this Privacy Policy. We will ensure that the request is met immediately. These requests are free.

If you believe that our use of your data violates your rights, you can lodge a complaint with the competent data protection authority.

Please note that where the processing of your personal data is carried out for direct marketing purposes, you have the right to object to such processing at any time without providing justification, and we will no longer process your data for these purposes. .

8.      Other Privacy Commitments

8.1  Response and reaction time

RighTutors will provide information on the action taken on your request regarding your rights specified above within a maximum period of one month from receipt of the request. This deadline may be extended by an additional two months if RighTutors is overwhelmed by the number of requests or if the request in question is complicated and requires a lot of action. RighTutors will notify you of any such extension within one month of receipt of the request, together with the reasons for such delay.

8.2  Security

RighTutors takes technical and organizational measures to ensure that information is processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing, loss, destruction or accidental damage. For example, RighTutors uses verified data processors who may have access to data with whom relevant data processing agreements are signed.

8.3  Account access to provide support

In exceptional circumstances, such as the need for customer support, our customer service team specialists may need to access your account.

In such a situation, they will then be able to see the personal data communicated on your account, if you have connected your Google Calendar to your RighTutors Calendar.

We promise to always ask your permission to access your account before we begin troubleshooting. Before giving us your permission, you might also consider changing your Google Calendar privacy settings using Google Calendar Help so that your personal entries are not visible to our teams.

Please note that if you do not wish to grant permission to access your account, this may affect the speed and quality of customer service provided to you.

8.4  Children's privacy

Children's privacy is one of our concerns. The RighTutors Services are not intended for use by children under the age of 16 without the supervision of their parents or legal guardians. If you are under 16 years of age, you will need to ask your parents/legal guardians to open an account on the RighTutors Platform which you will use under their supervision.

We do not knowingly collect information from children and minors under the age of 13 and we do not recommend the use of RighTutors by children under this age without the supervision of their parents or legal guardians. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide information on the RighTutors Platform without their permission.

8.5  Breach Notifications

If any of your personal data is subject to a breach that may seriously affect your rights as a data subject, we will notify you of the incident as soon as possible, as well as the data protection agencies. respective data. We will also do our best to minimize such risks.

8.6   Automated decision making and profiling

As part of the functionality of the Platform, we process the personal data of our teachers and learners in a manner that could be considered profiling.

Specifically, we use machine learning algorithms that analyze various metric data and determine the instructor's ranking on the RighTutors Platform and their visibility to learners. We do this to increase the efficiency of matching students and teachers on the RighTutors Platform, and allow them to communicate with the optimal number of students that best match their way of working.

Please note that this type of processing is necessary to provide our Services.

If you would like to request human intervention, express your views, or challenge decisions made by algorithms, please email us at


8.7  Sale of personal data

We do not sell your personal data or that of minors under 16 years old.

8.8  Legal issues

RighTutors considers your use of the Services to be confidential. However, we may disclose your personal data stored in our databases, in order to:

·        to comply with the law or legal process served on us;

·        to enforce and investigate potential violations of this Privacy Policy, including use of the Services to engage in or facilitate activities that violate the law;

·        to investigate potential fraudulent activities; or protect the rights, property, or safety of RightTutors, its employees, customers, or the public.

We hope that this Privacy Policy will help you understand how your personal data will be processed here at RighTutors. We will take care of your personal data so that you can use our Services without worrying about your privacy. If you have any questions, please email us at info@rightutors.com

Your RighTutors team